Our Car Getting Smacked by a Pickup Saga Part 2
I had a post yesterday in my Blog concerning our car being hit by a pickup truck while it was parked outside our home. I knew in my gut this car episode would be a continuing saga but I was trying to be positive and hoping things would settle down. I had mentioned in my post yesterday to stay tuned. Well the drama continues today. I am writing this series so other folks can get a feel of what to expect if something like this happens to them. Based on what comments I received on my post and reading news reports these types of incidents are on the rise all across the nation with oppression people have with having access to instantaneous information from the internet plus texting.
This morning I spent about 30 minutes on the phone with the Collision or repair shop. We spent a significant amount time going over what happened to our car and the associated damages. Silly me I thought the Collision shop sounded like they knew what they were doing and I had confidence the car would be repaired properly if it could be. They had the car and were starting to examine it to figure out what needed to be done. This is excellent I thought and I also included in the conversation our concerns about potential frame damage, transmission damage, rear axle damage, etc.. Silly me..
Not so fast here as this afternoon trouble arose in Mudville. The appraiser calls me and tells me he is looking at my car but all the damage is in the front end and not the rear end. The Collision shop had given him supposedly our keys and he was looking right at our car. I slowly explained this was not the correct car as our visible damage is in the driver's side rear end and not the front axle or at least I was unaware of any front end axle damage. This discussion went for several minutes as he insisted I did not know what I was talking about. Spare me! I even told this guy I have numerous pictures of our damaged car but he still insisted he was correct!
I finally got fed up with arguing with this appraiser and said Ok what is the license plate number on the car? He responded there was only one car in their lot of this make and color and he was looking at it. I saId fine again what is the license plate number of the car you are telling me is mine? He finally responded and Guess What the plate number does not match our car’s plate number. What a shock! Then he went back into his story about how the Collision shop had given him these keys with my name on the keys and phone number. They could not be wrong he flatly stated.
At this point I had more than enough of this total nonsense and declared the wrecker driver called me from the Collision shop and flatly stated our car was delivered to this specific Collision shop yesterday. I have his phone number. We now have a serious problem and his employer ( our insurance company) and the Collision shop ( major company) have a huge problem as our car is missing!
I said let me get my wallet and I will give you the VIN number which he should have already had in his possession. Suddenly he exclaims Wait a minute I think I found your car. He rattles off the plate number and I tell him that is out car. He tells me the visible damage is in the rear end driver’s side. I am shaking my head thinking this guy has no idea what he is doing.. Then he proceeds to say the VIN number of this car matches the insurance company records. This guy is a genius .. NOT! Is he playing a game with me or what? My confidence in the Collision shop and appraiser is now very low.
Since this appraiser wasted a lot of my time arguing with me about which car was mine I went into my dissertation about our concerns we have about the potential damages I mentioned above.
I am not sure what to think now and not sure what direction to take. I guess on Monday morning I will discuss this ridiculous event with the insurance company person who is handling the claim.
Stay tuned for more of the continuing soap opera of our car damages as I am sure the drama is not over with by a long shot! One quick tip to folks take lots of notes of what is occurring as you might need this data as you go through this process.
Above image is NOT our car but is courtesy of Bing free to modify, share and use pictures.
Our Car Getting Smacked by a Pickup Saga Part 2
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